Services FAQ

//Services FAQ
Services FAQ 2018-07-05T14:43:14+00:00

Frequently Asked Questions:

We recommended a minimum of weekly sessions to ensure consistency and opportunities for personal development.

This will depend on the client – facilitator ratios and client personal care needs. Please talk to us about this.

This is OK for our services in band level 1. For our level 2 groups this may be possible by negotiation with your facilitator. We would need to consider the safety of other clients in the group prior. Care homes would need to request flexible contracts if that is deemed the best interest of the resident’s.

Many people secure educational support plans or personal budgets to cover the costs of their time with us.  Others secure funding through council frameworks (for example ‘Priority Families’), or other public sector or charitable sources.  Some people pay for services themselves. We are happy to provide written information or meet with other professionals to support you in negotiating budgets to meet your needs. Please do let us know if you need this support.

Inspirative Arts’ services are delivered from our own centre at Inspirative House, 50, Canal St, Derby, DE1 2RJ, in the city centre.  This is a safe, welcoming, accessible venue packed with lots of stimulating creative resources for clients to enjoy. A private space is available for clients who need personal care.  

Some care homes and other residential settings choose to bring clients to us, as they find the change of space gives their residents an additional source of stimulation and enjoyment.  These clients may choose to join one of our existing groups, or we can organise bespoke groups for clients who attend together.

Alternatively, if travel is an issue, or your clients would simply prefer to remain in their usual setting, we can also bring our services out to you.  We work in community venues and clients’ own settings (ie, people’s own home, schools, day centres and care-homes).

Inspirative Development’s training for staff can also be delivered at Inspirative House, in your own setting, or in another community venue.

If you would like to discuss how we could work with you please phone us and you can speak to one of our well-being or therapist teams to discuss your clients’ needs; or ask for Inspirative Development for enquiries regarding training opportunities, on 01332 208 706.  Our team would be happy to discuss your organisation, your clients and staff, your needs and what you would like to achieve through working with us. Alternative you can email info@inspirativearts.co.uk , subject title ‘prospect enquiry’.

 

What Else Do I Need To Know?

Inspirative Arts has a full range of policies and procedures in place to ensure you receive the best possible service and the highest quality care when you are with us.  These include:

  • Client Safety Policies (including safeguarding, health & safety, and mental capacity policies)
  • Confidentiality and Data Protection Policies
  • Core Values Policies (including equality and diversity, and policies outlining recruitment, selection and working practices for staff)
  • Quality Policies (including our complaints policy)

All our policies are available for you to read in our offices at Inspirative House, and we are happy to provide copies on request.

You will be asked to sign a contract when you begin working with us.  This ensures both parties fully understand our commitments to each other and enshrines your rights and responsibilities as a valued customer of Inspirative Arts.